CASE STUDY · PURE CONTACT
“Less time switching screens, more time talking to customers.”
Ethan Cole, Head of Growth, Pure Contact
THE CHALLENGE
Five tabs for one prospect.
Pure Contact helps companies send cold email that lands: it sets up sending domains and mailboxes and warms them up. Its own growth team runs outbound the same way its customers do, which meant a CRM in one tab, a dialer in another, a handful of mailboxes and LinkedIn on the side. Every prospect meant switching screens, and every switch cost a little time and a little context.
WHERE THE TIME GOES
- FindCRM
Before: Notes copied between toolsNow: Notes kept on the contact - ReachSEQUENCES
Before: A tab for every channelNow: One workspace for every channel - ReplyINBOX
Before: Calls logged by handNow: Every call on the timeline - BookCALENDAR
Before: Time lost to switchingNow: Time back for conversations
Every switch costs a conversation.
Illustrative stages.
THE SOLUTION
One workspace for the whole conversation.
Pure Contact’s growth team now works from SAGARIS. Prospects live in the CRM, sequences handle email and LinkedIn steps, the Power Dialer runs call lists, and replies land in the Unified Inbox, all on the same contact. Work that used to take five tabs happens in one.
INSIDE SAGARIS
THE IMPACT
More time talking to customers.
Fewer screens
Prospecting, calls and replies happen in one workspace instead of five tabs.
Context on every call
The full history sits beside the contact, so no conversation starts cold.
More conversations
Time that went to switching tools goes back into talking to customers.
Ethan Cole, Head of Growth, Pure Contact
