The Salesforce alternative that dials, records and books on day one
SAGARIS is a Salesforce alternative for B2B teams that want the phones running this week rather than after an implementation project. Nothing in the Salesforce stack dials lines in parallel. Its own dialer is scheduled for retirement, and its conversation intelligence does not record calls. SAGARIS does all three, in one seat at $499 per month.
Salesforce facts checked against salesforce.com pricing pages, Salesforce Help, the Agentforce rate card dated August 18 2026, and the FY2026 Form 10-K, on August 21, 2026
SAGARIS vs Salesforce, on the facts
| Dimension | SAGARIS | Salesforce |
|---|---|---|
| Price for comparable scope | $499 per seat per month, published, billed monthly on the founding plan. Dialer, CRM, inbox, SMS, social, AI receptionist, AI coach and analytics are all included at that number. | Sales Enterprise $175, plus Agentforce for Sales $125, plus Sales Engagement $50, plus Sales Dialer from $5, is $355 per user per month billed annually (salesforce.com pricing and add-ons pages, August 21, 2026). The Premier Success Plan is a further 30 percent of net license fees. |
| Commitment | Monthly on the founding plan. Cancel anytime. | Every edition above Starter is listed as billed annually. Starter is the only one offering a monthly basis. |
| Parallel dialing | Core to the product. Lines dialed in parallel with first-answer takeover, on our own telephony rails, with number pools provisioned to you and a hard 50-dials-per-number daily cap. | Nothing in the Salesforce stack does it. We searched the sales pricing, add-ons, Agentforce, Sales Engagement, Voice and Foundations pages, plus all 6,243 URLs in salesforce.com's sitemap, for parallel, multi-line, power and auto dialing. Zero matches, against controls that matched normally. |
| The dialer's future | The dialer is the product. It is where our engineering goes. | Salesforce Help states plainly: Sales Dialer is scheduled for retirement, and no new features or enhancements are being added. It recommends moving to Salesforce Voice, which starts at $125 per user per month. |
| Dialer reach and limits | Local presence, carrier registration tracked per number, and voicemail drops with context-aware scripts. | Outgoing calls to the U.S. and Canada only. Local Presence is U.S. only. Desktop only. Up to 10 stored voicemail drops. No live calls in sandbox. No Enhanced 911. All quoted from Salesforce Help, August 21, 2026. |
| Call recording | Calls are recorded, transcribed, scored on six published dimensions and summarised to the CRM automatically. | Einstein Conversation Insights does not record calls. Salesforce Help: you connect it with your recording system, and managing consent is the customer's responsibility. Enterprise Edition's included licenses cover 60 processed hours per year each, which is five hours per user per month. |
| Time to a working day one | A revenue engineer connects your pipeline with you, starting the same working day. Connect a CRM, import a CSV, or explore a sample pipeline. | Salesforce's own commissioned Forrester Total Economic Impact study, February 2026, reports engagements completing in 13 months with Salesforce Professional Services, and 20 months without. |
| Who administers it | No administrator role required. There is one system and one set of settings. | The same Forrester study models two Salesforce administrator FTEs at a fully burdened $126,000 each, adopting three releases a year. Salesforce runs ten administrator-track certifications. |
Your reps are calling on Monday
A revenue engineer sits with you and connects your pipeline, starting the same working day. Connect a CRM, import a CSV, or work a sample pipeline while your data lands. There is no administrator to hire and no configuration project to schedule.
By the end of that week the dialer is working your list in parallel, calls are being recorded and transcribed, summaries are writing themselves into the CRM, and the AI receptionist is answering the inbound calls nobody used to get to. That is the comparison this page is really about: not which system can be configured to do more in two years, but which one is producing conversations this month.
The dialer is the sharpest difference, and Salesforce has said so itself
Salesforce does not include a dialer in Sales Cloud. Sales Dialer is an add-on starting at $5 per user per month. Salesforce Help now carries a notice on the Sales Dialer page: it is scheduled for retirement, and no new features or enhancements are being added. The recommended path is Salesforce Voice, where the native tier is $125 per user per month, roughly twenty-five times the add-on it replaces.
The limits on the current product are worth knowing before you build a calling motion on it. Outgoing calls reach the U.S. and Canada only. Local Presence works in the U.S. only. It is desktop only, stores at most ten prerecorded voicemail drops, cannot place live calls in a sandbox, and does not support Enhanced 911. And across every Salesforce pricing, product and Voice page we checked, plus the full 6,243-URL sitemap, there is no parallel or multi-line dialing anywhere in the stack. For an outbound team that is the whole ballgame. Parallel dialing is the difference between forty conversations a week and four.
Agentforce, and what metered AI actually costs
Agentforce is the closest thing in the category to what we do, and it is priced differently from a seat. Flex Credits sell at $500 per 100,000, which is half a cent each. A standard action costs 20 credits, so ten cents. A voice action costs 30, so fifteen cents. Unused Flex Credits do not roll over at the end of a subscription term. The per-seat alternative is $125 per user per month as an add-on, or $550 per user per month for the Agentforce 1 Sales edition.
Two details are easy to miss. The unmetered usage advertised on the seat tiers covers employee-facing agents. Customer-facing conversations stay metered, and Salesforce's own conversation rate card names the SDR and Sales Coach agents as the metered ones. AI is also gated by edition: the pricing page footnote says AI can be added to Enterprise and above, and Agentforce technically requires Data 360, which Enterprise-and-above customers can provision at no cost and Professional Edition customers cannot get at all. SAGARIS charges one seat price and meters nothing. Run the agents all month and the invoice does not move.
The other Salesforce alternatives, and what each is actually for
Most teams leaving Salesforce are not choosing between Salesforce and us. They are working through a shortlist, so here is that shortlist with real numbers. Every price below is the annual-billed per-seat rate published by the vendor and checked on August 21, 2026.
One thing is true of all five, and it is the reason this page exists. Not one of them gives a human rep parallel dialing. That is the single capability that decides whether an outbound team has forty conversations a week or four, and the whole field has left it to third-party add-ons.
HubSpot Sales Hub, from $20 per seat
Marketing, sales and service on one record, with a short setup. Starter is $20 per seat per month, Professional $90 and Enterprise $150 annually. Two things the sticker does not show. Onboarding is mandatory and one-time: $1,500 on Professional, $3,500 on Enterprise. And calling minutes are pooled per account rather than per seat, so Professional's 3,000 minutes a month across ten reps is about fifteen minutes each per working day, with extra minutes at $50 per thousand.
HubSpot does have a power dialer, on Enterprise only, and it is strictly sequential. You set a wrap time between calls and click to start the next one in the queue. Transcription is capped at 750 hours per account per month on Professional, and Professional cannot buy past that cap.
Zoho CRM, from $14 per seat
The cheapest credible CRM in this comparison. Standard is $14 per seat per month annually, Professional $23, Enterprise $40, Ultimate $52. Professional already includes Zia AI, call transcription and conversation intelligence, and Enterprise adds territory management.
Calling is the catch, and it is not bundled into a CRM seat. Zoho Voice runs from $34 per user per month on top. Its credits are priced at one US dollar each, and the power dialer is a further $10 per user per month, available only on the Contact Center plan. That dialer is sequential too: its own documentation describes a snooze interval of ten to three hundred seconds between consecutive campaign calls. The Multi-Agent Power Dialer distributes calls across up to forty agents, one live call each, which is not the same thing as parallel dialing.
Microsoft Dynamics 365 Sales, from $65 per seat
Built for teams already standardised on Microsoft. Sales Professional is $65 per user per month annually, Enterprise $105, Premium $150. If you already license Business Central Premium, the attach price for Sales Enterprise drops to $20. Conversation intelligence on Enterprise and above has no hours cap at all, which Microsoft's licensing guide describes as unlimited capacity.
There is no dialer in any Dynamics 365 Sales SKU. Calling means adding Teams Phone at $10 per user per month plus a PSTN calling plan. Predictive and progressive dialing exist only in Dynamics 365 Contact Center, a separate product at $95 to $110 per user per month, and Microsoft's own documentation is unusually blunt about it. Using those dial modes for commercial marketing or sales purposes violates its terms of service, and the call connection time is not compliant with the Telephone Consumer Protection Act. So buying Contact Center is not a supported route to a sales dialer.
Pipedrive, from $14 per seat
The simplest CRM in this set and the fastest for a small team to adopt. The pipeline metaphor is the product rather than a view bolted over a general object model. Plans run $14, $39, $59 and $79 per seat per month annually across Lite, Growth, Premium and Ultimate.
It has no native telephony at all any more. Pipedrive retired its own VoIP calling, and its current help documentation says plainly that it does not have a built-in calling integration and points you to marketplace apps instead. What remains is click-to-dial that completes the call on the rep's own mobile and logs it. No call recording, no transcription, no conversation intelligence without buying CloudTalk, Kixie, Aircall or JustCall on top.
monday CRM, from $12 per seat
The most configurable without developers, because it inherits monday's board and automation engine, so a sales ops person can restructure pipelines visually. $12, $17 and $28 per seat per month annually across Basic, Standard and Pro. Watch two things. Seats are sold in buckets with a three-seat minimum rising in fives, and Basic includes no automations or integrations at all, while Standard allows only 250 automation actions a month.
monday is the only one here besides us that ships native calling. Smart Call is on every paid tier with recording, transcription and AI summaries, metered at five AI credits per connected minute. Its own published limitations are explicit that power dialer, voicemail drop and local presence are not available, that numbers are US, Puerto Rico, Canada and Israel only, and that calls route through the mobile app rather than a browser. Its AI voice agent does run twenty concurrent calls, but the agent holds every leg and monday states calls cannot be transferred to a human, so it is an autonomous caller rather than a dialer for your reps.
The number that actually decides this
A Salesforce stack matching our scope runs $355 per user per month billed annually, against our $499 billed monthly. Add the Premier Success Plan at 30 percent of net license fees and it passes us. Add two administrator FTEs at $126,000 and it passes us decisively. By then you are comparing operating models rather than prices.
The difference that matters is when the money starts working. Salesforce's own commissioned Forrester study reports 13 months to complete an engagement with Professional Services, and 20 months without, with the modelled composite spending $1.9 million on the engagement itself. We connect your pipeline starting the same working day, on a monthly plan you can cancel. If your evaluation has a deadline measured in weeks, that is the comparison to run.
Who should pick which
A full enterprise platform may fit better if...
Some organizations are buying a different kind of system. Here is when that is the case.
- You are running several thousand seats, where multi-org architecture, territory management and CPQ are real requirements.
- Your requirements are genuinely bespoke and you want an ecosystem of more than 9,000 vetted apps and a large partner network to build against.
- You already run Salesforce well, with an admin team and adopted processes. Replacing a working system is rarely the highest-return project available to you.
- You need territory, quota, commission and revenue recognition in one governed system of record.
Choose SAGARIS if...
The trade runs the other way when the job is to have reps talking to buyers soon.
- You want parallel dialing, which no part of the Salesforce stack provides, on telephony rails we own with your own number pools.
- You want calls recorded, transcribed and coached automatically, rather than connecting your own recording system to a tool that does not record.
- You want to be running this week. Salesforce's own commissioned study puts its implementations at 13 to 20 months.
- You want one published price, $499 per seat per month, billed monthly and cancellable, instead of an edition plus four add-ons on an annual contract.
- You do not want to hire a Salesforce administrator, or two, to keep the system current through three releases a year.
- You want to keep Salesforce. SAGARIS runs a two-way sync with conflict-aware, audited writes behind a deliberate go-live switch, so this does not have to be a replacement decision at all.
Salesforce questions, answered plainly.
The questions buyers actually type when they compare the two. Where we do not know, we say so.
- MOST ASKED
For B2B teams whose priority is outbound execution, yes. SAGARIS includes parallel dialing, call recording, coaching, the CRM, the inbox, SMS and an AI receptionist for a published $499 per seat per month, running from the same working day.