SAGARIS texts that keep the deal moving

Questions, answered plainly.

The answers teams ask about two-way texting, AI follow-ups and compliance.

• MOST ASKED

  Does SAGARIS keep sales texts on the same timeline as email and calls?

  Yes. Two-way SMS shares one deal timeline with every other channel, so a text reads in the context of the calls and emails around it and logs to the CRM automatically. There is no separate texting inbox to reconcile, and nobody has to copy a message across for the record to be complete.

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• Can a rep text a lead straight from the CRM record?

  Yes, from the deal record itself, and the text lands on the same timeline as the calls and emails for that deal. Registration is handled for you: 10DLC is managed rather than left as paperwork, and opt-out is built in. Quiet hours are enforced against the contact's resolved timezone, and a timezone that cannot be resolved blocks the send rather than guessing at one.

• What does SAGARIS do when an SMS thread goes quiet?

  It notices the silence, drafts a follow-up in your voice and queues it for you. You approve the draft or let an opt-in rule send it, and the deal keeps moving instead of stalling because nobody remembered to chase. The draft uses the thread it belongs to, so the follow-up reads as a continuation rather than a fresh pitch.

• Is sales SMS compliant out of the box in SAGARIS?

  Opt-out handling and 10DLC registration are built in rather than left to you as paperwork, so campaigns stay deliverable without extra tooling. Quiet hours are enforced against the contact's resolved timezone, and an unresolvable timezone blocks the send instead of guessing. Whether a given campaign meets the rules that govern it stays a question for your counsel.

• Can the AI send texts without a human approving them?

  Only with your approval. Follow-ups wait for a person by default, and autonomy is governed for each agent separately in AI Controls, so you decide which ones may send and which must ask. Changing a tier takes effect immediately, and every send is recorded on the deal with the actor that authorised it.

• Do SMS replies log back to the CRM automatically?

  Yes, automatically. Every text lands on the contact and the deal with zero typing, inbound and outbound alike, so the record of what was said is complete without a rep writing it up. That is also what lets the follow-up drafts read the thread rather than starting from nothing.

• Can a prospect book a meeting from a text message?

  Yes. Booking links work in SMS exactly as they do in email, so a reply of Thursday works turns into a meeting on the calendar without a round of scheduling messages. The booking lands on the same deal timeline as the text that produced it.